> Frequently Asked Questions

Frequently Asked Questions

Have the files been tested on a dyno?

Most of our files have been tested using a 4×4 dynamometer. The dyno is used for the development of our tuning software. Thanks to our years of experience and expertise and this equipment, we can make sure the power gains are as safe as they are substantial.

What are the opening hours?

Our engineers work from:
Monday 9:00 am to 5:00 pm
Tuesday 9:00 am to 5:00 pm
Wednesday 9:00 am to 5:00 pm
Thursday 9:00 am to 5:00 pm
Friday 9:00 am to 5:00 pm
Saturday 9:00 am to 3:00 pm
We are closed on Sunday, but you can still use our automatic file service.

Are you also open during holiday periods?

The Alpha team consists of five engineers. Because of this we are open all year round.

What kind of training do you have?

Our engineers have automotive backgrounds. Alpha is also affiliated with various automotive bodies where knowledge is shared. This keeps our engineers up-to-date in terms of development in the field of engines and ECUs.

How long have you been in this field?

Our engineers have at least 15 years of experience in the field of tuning cars, developing tuning software and advanced ECU measurements.

Are the files developed on the basis of Damos A2L?

A large part of our tuning software is developed on the basis of Damos A2L. As ECUs become increasingly complex, DAMOS A2L layers are needed to develop good tuning files.
Alpha has a large database of Damos A2L files.

Where can I find the price list?

In order to view our price list, you first have to register on our Alpha portal. Once logged in on our portal, you can easily view our price list.

Do you do development?

We have several test and development centers throughout Europe. Over time, we have built a large database of tuning files that have been dyno tested.
We also have a number of different tuning services such as pop and bang solutions, stage 1, 2 and 3 files for new models and extreme projects such as stage 4 and much more.

Do you also offer stage 4 projects?

Thanks to our years of experience, we can offer extreme stage 4 projects.

What does the 24/7 file service mean?

With the 24/7 file service from Alpha it is possible to download files from our database even after our closing time. The 24/7 file service is actually very simple: you upload a readout, then our system searches for matching files that you can use.

How reliable is the 24/7 file service?

We recommend downloading only matches that are 100%. You can write these files directly in the ECU. For everything under 100%, we recommend that you view it manually and adjust it if necessary and then write it in the ECU.

How can I become a dealer of Alpha tuning files?

Please contact us by creating ticket or chat with us

Do you also have a winOLS reseller database?

Yes, we have a winOLS reseller database. Please create a ticket to access our reseller database.

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